Our Services
Professional IT support for home users and small businesses across Prebbleton, Lincoln, Rolleston, and surrounding areas.
Computer Sales & Service
Computer sales, repairs and upgrades for all brands and models of desktops and laptops. Do you need some advice on the purchase of a new computer? Don't be forced into the wrong decision by a pushy salesperson. We can get you the right solution at the right price.
What's included
- Honest, unbiased purchasing advice
- Hardware sourcing and supply
- Repairs and upgrades for all brands
- New device setup included
- Warranty support assistance
- Ongoing support after purchase
PC, Laptop & Apple Repairs
Hardware faults, slow performance, screen replacements, and more — we fix it right. We work on all makes and models of Windows PCs, laptops, and Apple Mac computers.
What's included
- Hardware fault diagnosis
- Performance tune-ups and upgrades
- RAM and storage upgrades
- Operating system reinstalls
Virus & Malware Removal
Malware, ransomware, and spyware can compromise your personal data and bring your computer to a standstill. We fully remove all threats and harden your system so it doesn't happen again.
What's included
- Full system scan and threat removal
- Ransomware and spyware elimination
- Browser hijack repair
- Security software installation
- Safe browsing advice
- Follow-up check included
Home Network & Wi-Fi Setup
Slow Wi-Fi, dead spots, or a new router that needs setting up — we get your home or office network running fast and reliably, with every device connected and secured.
What's included
- Router setup and configuration
- Wi-Fi dead spot elimination
- Network security and password setup
- Device connection and testing
- Mesh network installation
- ISP modem configuration
Remote Support
Many issues can be resolved without a visit. We connect securely to your computer and fix the problem while you watch — fast, convenient, and no travel required.
What's included
- Secure remote connection
- Software troubleshooting
- Settings and configuration fixes
- Email and account setup
- Printer and peripheral issues
- General how-to guidance
Data Backup & Recovery
Lost photos, documents, or business files can often be recovered. We also set up reliable backup solutions so you're protected going forward — because losing data twice is avoidable.
What's included
- Deleted file recovery
- Failed hard drive data extraction
- Cloud backup setup (OneDrive, Google Drive)
- External drive backup configuration
- Automated backup scheduling
- Data migration between devices
New Device Setup
Getting a new computer or phone is exciting — setting it up shouldn't be a headache. We handle everything from transferring your files to installing your apps and making sure it all works perfectly.
What's included
- Initial device configuration
- Data and file transfer from old device
- App and software installation
- Email and account setup
- Printer and peripheral connection
- Walkthrough so you're comfortable using it
Pricing
On-site or Remote support service charges – Canterbury
Home computer and network troubleshooting
Minimum charges
For on-site visits our minimum charge is 30 minutes, with further time billed in 15 minute blocks.
Maximum charges
- We will only ever charge you a maximum of 4 hours for repairs no matter how long it takes us (standalone computers that are not connected to a network only).
- We may charge an additional fee if you require a large number of programs to be re-installed or have multiple user profiles.
- You will be informed of any additional charges prior.
Travel charge – Canterbury
Prebbleton (and any area within 15km)
Anywhere within Prebbleton and 15km surrounding (for example Rolleston, Lincoln, Halswell, Hornby etc)
Other Canterbury areas
Anywhere outside of 15km from our Prebbleton office (this charge will be confirmed at time of job booking).
More than 30km from our workshop
Any on-site location that is more than 30km from our workshop.
All prices exclude GST. Please call us on 021 177 7258 to see how Prebbleton IT can best help you.
Geecom Limited T/A Prebbleton IT – Terms and ConditionsNot sure what you need?
Give us a call for a free, no-obligation chat. We'll point you in the right direction.